Customer Support

A friendly and knowledgeable customer service representative is available to you 24 hours a day, 7 days a week, 365 days a year through our state-of-the-art call centers. Prolific Payment Solutions is committed to serving your needs in a quick and responsive manner. In order to provide such service, we have placed call centers throughout the U.S. for your convenience. By having several servicing centers we can assure you that you will have a customer service representative to assist you in any event.

Our highly experienced staff provides initial telephone training and continuous support for our merchants. You will also receive training guides and user manuals to help you become fully acquainted with Prolific Payment Solutions products and services. We also provide you with updates on industry-related rule and regulatory changes in addition to initial training. Prolific provides extensive training programs for our support reps and supplies them with the most state-of-the-art systems to assist you with all your questions.

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